Greeneville City Schools

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 Post subject: OneDrive Sync Problems
PostPosted: Thu Apr 03, 2014 8:40 am 
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Joined: Mon May 16, 2005 10:13 am
Posts: 103
Location: Central Office

Sometimes OneDrive will have problems with the initial sync of a document library. You may receive an error message telling you a problem occurred.

To fix the problem, stop the service in Task Manager. You are looking for anything named Groove. Once you have killed the process, delete the folder \AppData\Local\Microsoft\Office\15.0\OfficeFileCache. You may then reload OneDrive. The sync should start working.


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Larry Jones
Central Office


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