Greeneville City Schools
http://www.gcschools.net/tech/bb/

Outlook Won't Accept My Password
http://www.gcschools.net/tech/bb/viewtopic.php?f=10&t=200
Page 1 of 1

Author:  Larry [ Mon Feb 15, 2010 3:17 pm ]
Post subject:  Outlook Won't Accept My Password

From time to time the method we use to secure our mail server must be updated. When this occurs, you may have trouble connecting to Outlook.

To fix this problem:

Open your Control Panel (Start, Settings, Control Panel). You may also "run" control

Attachment:
OpenControlPanel.jpg
OpenControlPanel.jpg [ 27.92 KiB | Viewed 21847 times ]


Next, find the mail applet and double-click the icon:

Attachment:
MailApplet.jpg
MailApplet.jpg [ 1.81 KiB | Viewed 22645 times ]


A window will open, Select Email accounts:

Attachment:
EmailAccounts.jpg
EmailAccounts.jpg [ 23.25 KiB | Viewed 21828 times ]


Locate your account in the middle of the window. It will usually say Microsoft Exchange. It may also contain your name:

Attachment:
SelectAcct.jpg
SelectAcct.jpg [ 41.77 KiB | Viewed 21817 times ]


Select Change just above your account:

Attachment:
ChangeAcct.jpg
ChangeAcct.jpg [ 41.05 KiB | Viewed 21830 times ]


Do NOT change anything on this screen. Select More settings:

Attachment:
MoreSettings.jpg
MoreSettings.jpg [ 40.5 KiB | Viewed 21833 times ]


Select the connection tab:

Attachment:
ConnectionTab.jpg
ConnectionTab.jpg [ 31.87 KiB | Viewed 21815 times ]


Select Exchange Proxy Settings:

Attachment:
PrxySettings.jpg
PrxySettings.jpg [ 32.84 KiB | Viewed 21836 times ]


Near the middle of the box you will see a setting that is offset from the left edge named "Only connect to proxy servers that have this principal name in their certificate."

Uncheck the box on that line only. Do NOT change any other settings on this page.

Attachment:
NoPrxy.jpg
NoPrxy.jpg [ 49.44 KiB | Viewed 21843 times ]


Select OK.

Select OK.

Select Next or Finish. Close any of the windows you opened to get to this setting.

You should be able to run Outlook and connect to the mail server.

Page 1 of 1 All times are UTC - 5 hours
Powered by phpBB® Forum Software © phpBB Group
https://www.phpbb.com/