The Greeneville City Schools is using the ProofPoint P640 Messaging Security Gateway appliance.
You are now able to moderate your own quarantined email.
Click here to access the management area. Clicking this link will open the mail filter in a new browser window or tab.
The login screen displays next. Enter your email credentials (username and password. You do not need to use gw\ on your username).
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On the main screen you will see the options on the left side and your quarantined mail in the center.
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You will be shown any lists you have. To view your email, click the Quarantine button in the lower left -hand corner of the screen. To view a message, simply click the subject line of the message you wish to view.
To deliver the message, click Release Message.
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If you know the sender of this message and do not wish future messages from them to be quarantined, select Safelist. Please utilize caution in approving senders. You can always remove the approval later if needed.
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You may also select a message and add the sender to your personal blocklist. Select the message and click Blocklist in the menu.
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To delete a particular message, simply click the check box to the left of each message you wish to delete and click Delete.
You may also request the system send you a digest immediately. You would use this if you were expecting a message and feel it may have been trapped by the filter, but you do not see it in your quarantine folder. Under normal circumstances you should not have to use this option, since your quarantine folder is real-time and reflects what is quarantined for you.
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The next menu allows you to manage the people you wish to approve to send email to you. You may place any one in this list you wish. This list only affects your account. If you approve someone and they begin spamming you, you may remove them from this list at any time. You may also approve an entire domain (*.gcschools.net would allow anyone whose email address ended with gcschools.net to email you). Click the lists button on the left side of the screen. To add someone, Click New.
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The next menu allows you to manage the people you wish to block from sending email to you. You may place any one in this list you wish. This list only affects your account. If you block someone and you should not have, you may remove them from this list at any time. You may also block an entire domain (*.gcschools.net would block anyone whose email address ended with gcschools.net to email you). Under Lists, click Blocked Senders List. Click New to add an address.
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The final menu contains your personal options. You may select which profile to use. Under normal circumstances, you should leave this setting at the default. Please be aware that items containing certain words will always be reviewed by our mail administrator before it ever reaches your quarantine. You may also select not to receive the periodic messages from the mail filter notifying you of content in your quarantine folder by clearing the box which reads "Send digest with new messages in my End User Digest.
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