To configure Outlook on your desktop or tablet to work with our new mail server perform the steps below.
Exit Outlook. You cannot perform these steps if Outlook is running.
The first two steps will look slightly different on computers running XP. You will follow the same steps. The only difference is how it looks.
Select Start, Control Panel (on XP select Start, Settings, Control Panel). You may also run control. To run a command select Start Run (on Vista you may just type control into the box above the orb which reads
Start Search. You may also hold down the Windows key {the key between ctrl and alt in the lower left-hand corner of most keyboards. See the image below to identify the Windows key.}) and press the r key. A dialog box will open. Type control and press the enter key (or select OK). A picture is below the Windows key picture.
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Select the mail applet:
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Select "Email Accounts . . ."
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You will be promted to enter your credentials. Enter your credentials in the format gw\jonesl (what you type to log on to the machine). Tech leaders may enter the techleader credentials here. If the system will not take your credentials, select cancel and continue this process.
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Click on the item of type Exchange (send from this account by default) and select Change from the toolbar.
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You will see the main Exchange settings screen. Change the top line to match the image below.
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Change User Name to your login name (jonesl). Do NOT enter "gw\" before your log in name.
If you are configuring a machine which will ONLY be used INSIDE our network, select "Check Name." If the login name changes to your name underlined, you may close all windows and run Outlook - you have completed the configuration process. If it does not, please contact your building technology leader.
Do NOT press "Check Name"
Select "More Settings . . ."
Select the Connection tab
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Click the box next to "Connect to Microsoft Exchange using HTTP" There should be a check mark in this box already. If there is, do NOT click this box.
Click "Exchange Proxy Settings . . ."
Enter the settings below:
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You should clear the check box (by clicking) next to "Only connect to proxy servers that have this principal name in their certificate:"
Make sure there is a check next to "On fast networks, connect using HTTP first, then connect using TCP/IP"
Make sure "Use this authentication when connecting to my proxy server for Exchange" is set to "Basic Authentication."
Select OK.
Select OK.
Now you may select "Check Name"
You may close all windows and run Outlook.